Privacy Policy

The Marhaba Golden Restaurant – Privacy Policy

At The Marhaba Golden Restaurant, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide to us while using our services. By accessing our website or mobile application and providing your information, you consent to the practices described herein.

Information We Collect:

  1. Logged-in User Details: When you create an account with us or log in using your credentials, we collect basic user details, including your name, email address, and contact number.
  2. Order Details: To process your food orders and ensure timely delivery or pickup, we collect information related to your orders, such as the items ordered, delivery or pickup preferences, and payment details.

How We Use Your Information:

  1. Order Fulfillment: We use the information provided to process and fulfill your food orders accurately and efficiently.
  2. Communication: We may use your contact information to communicate order-related updates, delivery status, or promotions via email or SMS, with the option to opt-out at any time.
  3. Improve Services: Analyzing order data and user behavior helps us enhance our menu offerings, service quality, and overall user experience.
  4. Personalization: With your consent, we may personalize your experience based on order history and preferences.

Information Security:

We take appropriate measures to safeguard your data from unauthorized access, alteration, or disclosure. Our systems are protected using industry-standard encryption, firewalls, and secure protocols.

Data Sharing:

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data with trusted partners and service providers who assist in order processing, delivery, and payment processing, strictly to fulfill our services.

Cookies and Tracking:

We use cookies and similar technologies to enhance your browsing experience and understand website usage. You can manage cookie preferences through your browser settings.

Data Retention:

We retain your information for as long as necessary to provide our services or as required by law. You may request to delete your account or personal information from our records at any time.

Children’s Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect or store information from children without parental consent.

Your Rights:

You have the right to access, correct, update, or delete your personal information. For any privacy-related inquiries or requests, please contact us using the information provided below.

Updates to the Privacy Policy:

We reserve the right to update this privacy policy periodically. Any material changes will be communicated through our website or application.

Contact Us:

If you have any questions, concerns, or requests related to your privacy or this privacy policy, please contact us at Customer Support.

This privacy policy is effective from 1/1/2023 and is subject to change without prior notice. Please review the policy regularly for any updates.

Thank you for choosing The Marhaba Golden Restaurant!

Sincerely,

The Marhaba Golden Restaurant Team